Privacy Policy
Moving Girls · Developed by MOVING GIRLS TREINAMENTO DIGITAL LTDA · Company Registration No. 18.960.083/0001-26
1. Overview
This Privacy Policy explains how MOVING GIRLS TREINAMENTO DIGITAL LTDA ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you") of the Moving Girls application.
By registering or using the app, you agree to the practices described in this document. If you do not agree, please do not use the service.
Questions or privacy-related inquiries: camila@movinggirls.com.br
2. About the Platform
Moving Girls is a digital content access application that may include the following features, depending on the content producer's configuration:
- Content streaming — playback of videos, audio, and documents
- Community — a social interaction area where users can create posts, comment, and engage with other members' content
- Artificial Intelligence — features such as automatic content summaries, AI-generated quizzes, and a Q&A chat about lessons (when enabled by the producer)
- Offline downloads — temporary access to downloaded content, available only within the application
- Push notifications — communications about new content and activity
Not all features are available in every application. Availability depends on the configuration chosen by the content producer responsible for the app.
3. Data We Collect
| Category | Examples | Purpose |
|---|---|---|
| Account | Name, email address, national ID number, phone number | Create and manage your account |
| Transactions | Purchase and subscription history | Access control for purchased content |
| User-generated content | Posts, comments, images, and videos shared in the Community | Display and moderation in the members area |
| AI interactions | Messages sent to the AI chat, synthesis preferences | Processing AI-generated responses and service improvement |
| App usage | Content accessed, progress, frequency of use | Personalizing the experience and improving the platform |
| Device information | Device model, operating system, IP address, browser type, crash data | Security, technical diagnostics, and fraud prevention |
| Cookies and tracking | Session identifiers, navigation preferences, analytics identifiers | App functionality and analytics |
Payment data: we do not store credit or debit card data on our servers. Transactions are processed directly by our contracted payment gateway, which operates under its own security standards (PCI-DSS).
4. How We Use Your Data
We only use your data for purposes you would reasonably expect, including:
- Providing and maintaining the contracted service
- Verifying and controlling access to purchased content
- Displaying and moderating user-generated content in the Community
- Processing interactions with Artificial Intelligence features
- Sending support communications and service updates
- Personalizing content and improving the platform
- Sending marketing communications (only with your explicit consent; cancelable at any time)
- Complying with legal and regulatory obligations
- Preventing fraud and ensuring platform security
We do not use your personal data for purposes beyond those listed above without first obtaining your consent.
5. Artificial Intelligence Features
When AI features are enabled by the content producer, the application may process lesson content (videos, audio, documents) to automatically generate summaries, quizzes, and chat responses. Messages you send to the AI chat are processed to generate replies.
This processing is carried out through third-party AI providers acting as data subprocessors under contract. These providers are prohibited from using your data for their own purposes.
AI-generated content is automatic and may contain inaccuracies. It does not constitute professional advice of any kind.
6. User-Generated Content (Community)
The Community area allows users to publish text, images, and videos and interact with each other. By posting content in the Community, you:
- Declare that you own or have the necessary rights to the content you publish
- Grant the content producer and the platform a non-exclusive license to display that content to other members
- Acknowledge that content may be moderated or removed if it violates these rules or the Terms of Use
The following are expressly prohibited: hate speech, harassment, illegal content, child sexual abuse material (CSAM), and any content that violates third-party rights. We reserve the right to remove content and terminate accounts without prior notice in the event of violations.
7. Data Sharing
We do not sell or rent your personal data. We may share it only in the following circumstances:
- Payment gateways — to securely process transactions
- AI providers — to process artificial intelligence features (when enabled)
- Infrastructure and technology providers — hosting, video streaming, email delivery, analytics (bound by data processing agreements)
- Legal compliance — when required by law, court order, or to prevent illegal activity
- Business transfers — in the event of a merger, acquisition, or corporate reorganization, with equivalent protections maintained
All third-party service providers are contractually prohibited from using your data for purposes other than those specified.
8. International Data Transfers
Your data may be processed in countries other than your own, including countries whose data protection laws may differ from those in your jurisdiction. Where we transfer personal data internationally, we ensure that appropriate safeguards are in place — such as standard contractual clauses or equivalent mechanisms — in accordance with applicable data protection laws.
9. Data Retention
We retain your data only for as long as necessary for the purposes described in this Policy or to comply with legal obligations.
| Data type | Retention period |
|---|---|
| Active account data | While the account remains active |
| After account deletion | Up to 30 days for removal from systems, unless legally required to retain |
| Community-published content | Deleted with the account, unless reported to or retained by authorities |
| Financial and tax records | As required by applicable law (minimum 5 years) |
| Access logs (IP addresses) | As required by applicable law |
10. Account and Data Deletion
You may request the deletion of your account and all associated data at any time. To submit a deletion request, visit:
https://politica.entregadigital.app.br/movinggirls/data-deletion/
After confirmation, we will delete all your personal data within 30 days, except data we are required to retain by applicable law or regulation (as described in the table above). Deletion is permanent and irreversible.
11. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — confirm whether we process your data and obtain a copy
- Correction — request correction of inaccurate or incomplete data
- Deletion — request erasure of data that is no longer necessary or was unlawfully processed
- Withdrawal of consent — revoke consent at any time, without affecting prior lawful processing
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interest or direct marketing
- Complaint — lodge a complaint with the data protection authority in your jurisdiction
These rights apply under applicable laws including Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018), the EU General Data Protection Regulation (GDPR), and other applicable data protection legislation.
To exercise any of these rights: camila@movinggirls.com.br
12. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS) and at rest, access controls restricted to authorized personnel, and continuous incident monitoring.
In the event of a security incident likely to affect your rights, we will notify impacted users and the relevant data protection authority within the legally required timeframe.
13. Protection of Minors
The application is intended for users aged 18 and over. We do not knowingly collect personal data from minors under 18. If we determine that data from a minor has been collected without adequate parental consent, we will delete that information promptly.
14. Child Safety and Abuse Prevention (CSAM)
MOVING GIRLS TREINAMENTO DIGITAL LTDA has zero tolerance for any form of child sexual abuse and exploitation (CSAM/CSAE) on its platform.
Expressly prohibited conduct
- Creating, distributing, or storing child sexual abuse material (CSAM)
- Grooming or any conduct that facilitates sexual contact with minors
- Sextortion or blackmail involving minors
- Trafficking or sexual exploitation of children
- Any content that sexualizes or endangers minors
Our actions
- Upon obtaining actual knowledge of CSAM, we immediately remove the content and permanently suspend the account involved
- Confirmed occurrences are reported to the National Center for Missing and Exploited Children (NCMEC) and other relevant regional authorities, as required by law
- All evidence is preserved for cooperation with authorities
- We self-certify compliance with the child safety standards of the Google Play Store and Apple App Store
How to report
Email: camila@movinggirls.com.br — Subject: "Child Safety Report"
In-app: use the "Report" button available on the platform
Designated CSAM point of contact: camila@movinggirls.com.br
15. Third-Party SDKs and Services
The application integrates third-party SDKs that may independently collect data in accordance with their own privacy policies. We are responsible for ensuring these SDKs comply with applicable data protection requirements. The services integrated, their purpose, and their privacy policies are listed below.
| Service | Provider | Purpose | Privacy Policy |
|---|---|---|---|
| Firebase Analytics | App usage and behavior analysis | firebase.google.com/support/privacy | |
| Firebase Crashlytics | Real-time crash and error diagnostics | firebase.google.com/support/privacy | |
| Firebase Cloud Messaging (FCM) | Push notification delivery | firebase.google.com/support/privacy | |
| OneSignal | OneSignal Inc. | Push notification delivery | onesignal.com/privacy_policy |
| Facebook SDK | Meta Platforms | Install attribution and marketing events | facebook.com/privacy/policy |
| Google Tag Manager | Tag and tracking event management | policies.google.com/privacy | |
| Google Play Install Referrer | Identification of install origin (channel/campaign) | policies.google.com/privacy | |
| AWS Amplify (Auth + S3) | Amazon Web Services | Authentication and user file storage | aws.amazon.com/privacy |
16. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain authenticated sessions, store preferences, and collect analytical usage data. You can manage cookies through your browser or device settings, but disabling them may affect app functionality.
17. Marketing Communications
We may send emails, push notifications, and SMS messages about offers and updates, provided you have given explicit consent. To withdraw consent and unsubscribe at any time:
- Click "unsubscribe" in the footer of any email; or
- Contact us at camila@movinggirls.com.br
18. Changes to This Policy
We may update this Policy from time to time. We will notify you of significant changes by email or in-app notification at least 15 days before they take effect. The updated Policy will be available at the same URL. Continued use of the application after changes take effect constitutes acceptance of the revised Policy.
19. Governing Law and Jurisdiction
This Policy is governed by applicable data protection laws in the jurisdictions where our services are offered. Any disputes shall be resolved by the courts of competent jurisdiction in accordance with applicable law.
20. Contact
MOVING GIRLS TREINAMENTO DIGITAL LTDA
Company Registration No.: 18.960.083/0001-26
Email: camila@movinggirls.com.br
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